FAQ

You can earn Opals (points) by making purchases at participating merchants, referring friends to join the app, or completing certain in-app challenges and promotions

You can redeem your Opals (points) for rewards such as discounts, free products, or special promotions at participating merchants.

You can view your current Opals (points) balance by logging into the app and accessing the “Rewards” section.

Opals (points) typically have an expiration date, which will be specified within the app. Be sure to redeem your Opals (points) before they expire.

Within the app, you can access invite your friends to the Opal app. Once they sign up for the app using your referral code, you will earn Opals (points).

Opals (points) are non-transferable and can only be redeemed by the account they were earned on.

You can update your account information by logging into the app and accessing the “Profile” section.

If you are experiencing a problem or issue with your points or rewards, you can contact the Opal customer support team through the app’s “Feedback” section

There should not be any fees associated with using the app, but you should check the terms and conditions for information on any possible charges.

When you delete your Opal account, all of your points will be forfeited and cannot be recovered.

Some exclusions or restrictions may apply, such as certain products or services being ineligible for points or certain promotions having limits on how many points can be earned or redeemed. Be sure to check the app for specific details.